FAQ

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Pet food and treats, over-the-counter products and prescription veterinary medications

Frequently asked questions

Can anyone order from Dr. Melissa Holcomb's pharmacy?


Yes, absolutely! All non-prescription products can be purchased from my pharmacy by anyone.




How do I order products requiring a prescription?


You must be a current client and have had an exam performed by me (Dr. Melissa Holcomb) within the last year. We will discuss which prescription products are right for your pet and I will order or approve the product for you.




How much is shipping?


Shipping is free over $49 and free for all pet food orders.




How long does it take my order to arrive?


Most orders arrive in 3-5 business days.




What is Auto-Ship?


If you order a certain product (i.e. food, medication) regularly, you can set up Auto-Ship to automatically send you your product every month. All Auto-Ship orders ship for free!




Are there any promos or coupons available?


Yes! I periodically run promotions on certain veterinary products or have site-wide sales. Keep on eye on my website for deals!